Legal
Privacy Policy
Last updated August 2026.
Information we collect
We collect the information you provide directly, such as your name, work email, company and any message you send when requesting a demo or creating an account.
How we use information
We use the information to respond to enquiries, provide and operate the i23CRM platform, and communicate about the product.
Customer workspace data
Records created inside an i23CRM workspace belong to the customer organisation. Access is scoped to that workspace and governed by roles and permissions.
Sharing
We do not sell personal information. We share information only with service providers required to operate the platform, or where required by law.
Retention
We retain information for as long as needed to provide the service and meet legal obligations.
Your choices
You can request access to, correction of, or deletion of the information you have provided by contacting us.
Contact
Questions about this policy can be sent to hello@i23crm.ai.