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For MGAs

Built for delegated authority, not deals and leads.

An MGA runs programmes, binders and carrier relationships. i23 builds a workspace around that model instead of asking you to rename a sales pipeline.

  1. Producer
  2. Submission
  3. Market
  4. Quote
  5. Bind
  6. Policy
  7. Renewal

The problem

Generic CRMs do not understand an MGA.

  • Submissions, binders and programmes forced into deal stages
  • Carrier appetite kept in someone's head or a spreadsheet
  • Producer and agency relationships tracked separately from risk
  • Bordereaux and reporting assembled by hand each month
  • No single view of what is in market and with whom

The approach

An insurance-native operating system for the programme.

Submissions, carriers and appetite, quotes, policies, renewals and claims are real records that reference each other. Producers and agencies sit alongside the risk they place, and the operating desk shows what is in market, what is stalling and what renews next.

Programme-shaped setup

Tell i23 you are an MGA and the records, terminology and pipeline arrive built for it.

Carrier and appetite

A carrier directory with appetite context, so the right market is obvious.

Submission control

Track every submission from intake through to bound or declined, with the reason recorded.

Producer relationships

Agencies, producers and the business they bring, connected to the risk itself.

Renewal visibility

Renewals surface early on the operating desk rather than in a monthly panic.

Governed assistance

i23 prepares the work; a licensed person makes the underwriting call.

Workflow

How it moves through the platform

  1. Intake
  2. Triage
  3. Market
  4. Quote
  5. Bind
  6. Service
  7. Renew
  • A working MGA workspace on day one
  • One place for market, risk and relationship
  • Less time reconstructing where a submission stands
  • Renewals defended before they lapse
  • Audit trail across every consequential change

See i23CRM in action.

Tell us a little about your MGA and we'll show you how i23CRM fits your workflow.